Sysart
Last Revised: February 09, 2026

Terms of Service

Please read these terms carefully before using Sysart Technologies products and services.

1. Acceptance of Terms

By using any service provided by Sysart Technologies LLP, you agree to comply with and be bound by the following terms. These terms govern your access to our custom ERPs, mobile applications, and web services.

2. Scope of Services

Sysart Technologies provides high-performance cloud-based solutions including:

  • Custom ERP development for Logistics and Retail.
  • Subscription-based SaaS products (Laundry OS, Salon Pro).
  • Digital strategy and dedicated cloud hosting.

3. User Accounts

To access our SaaS platforms, you must provide accurate information. You are solely responsible for all activities that occur under your account. Notify us immediately if you suspect unauthorized access.

4. Payments & Billing

Project milestones are billed as per the signed Service Level Agreement (SLA). Subscription services are billed monthly/annually. Failure to pay within 7 days of the due date may result in service suspension.

5. Limitation of Liability

Sysart Technologies shall not be liable for any data loss, profit loss, or business interruption caused by the use or inability to use our software products.

Legal FAQ

Who owns the final source code?

For custom projects, the source code ownership is transferred to the client upon 100% payment completion, unless specified as a licensed SaaS model.

Do you provide a Service Level Agreement (SLA)?

Yes, we offer a 99.9% uptime guarantee for all our cloud-hosted applications and dedicated technical support for enterprise clients.

What is your refund policy?

Due to the nature of digital development services, payments for completed milestones are non-refundable. Subscription cancellations take effect at the end of the current billing cycle.

Do you sign Non-Disclosure Agreements (NDA)?

Yes. We respect client confidentiality and are happy to sign NDAs before project discussions or development begins.

How do you handle data security and privacy?

We follow industry-standard security practices and ensure all client data is handled confidentially in compliance with applicable data protection laws.

Do you offer post-launch maintenance and support?

Yes, we provide optional maintenance and support plans including updates, bug fixes, performance monitoring, and security enhancements.

Can project scope or requirements change during development?

Yes. Any changes in scope are discussed transparently and documented with updated timelines and costs before implementation.

Which jurisdiction governs your contracts?

Unless otherwise agreed, all contracts are governed by Indian law. Jurisdiction terms for international clients can be mutually discussed.